Store Policies

Layaway Hogan's offers a 12 month layaway plan for any item you desire. We do require an initial 20% deposit of the total purchase price, including tax. Monthly payments are required thereafter. Alterations & adjustments, such as ring sizing, will be made 3 weeks prior to payoff. Expired or cancelled layaways will be assessed a 10% restocking fee and the remaining deposit balance will be utilized as an in-store credit.

Gift Cards Hogan's Jewelers offers gift cards in any denomination.

Returns & Exchanges Most returns & exchanges are accepted within 10 days of purchase. Special orders, custom made jewelry and altered items may be non-returnable and/or subject to restocking fees.

Refunds Refunds are accepted within 10 days of purchase. All refunds must be "in new condition" and accompanied by your original receipt or a copy of it. We do not offer returns or refunds on Special Ordered Items, Custom Made Jewelry, Estate and Clearance items. Refunds are subject to restocking fees if alterations have been performed and/or if the item needs polishing.

Diamond Inspections We recommend bringing us your diamond jewelry for inspection every 6 months. We will inspect the prongs to help prevent any possible damage or loss of your gemstones. This inspection service is free.

Appraisals We are happy to provide you with a free insurance appraisal on your purchase. Appraisals are performed by our Certified Gemologist Appraiser trained by the Gemological Institute of America (GIA) .

Custom Work All custom jewelry is nonrefundable and requires a 50% deposit before the work begins. Full payment upon receipt of custom work will denote the client's complete satisfaction.

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